home > Customer Service > Shopping information > Cancelling your order > Can I cancel my order?

If for any reason we have not despatched all or part of your order, you are welcome to cancel that part of the order at any time - just contact our customer service team.

In addition, the Urchin no quibble guarantee entitles you to return certain items within 28 days.

Finally, you have statutory rights as a consumer and you can read about your rights of cancellation here.

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