FAQ: What happens if something on my order is out of stock?

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What happens if something on my order is out of stock?

Normally we maintain at least 98% stock availability but occasionally we experience short delays in restocking items. If any items on your order is due within a week we will hold the order and send it all together unless you specifically request otherwise.

If the delay is more than a week, we may despatch your items separately although you will only ever pay one delivery charge.

At all times, we will endeavour to keep you informed of the progress of your order. To allow us to do this efficiently, please take a moment to create an account when you make your purchase.

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	home > Customer Service > Shopping information > Product availability > What happens if something on my order is out of stock? What happens if something on my order is out of stock? Normally we maintain at least 98% stock availability but occasionally we experience short delays in restocking items. If any items on your order is due within a week we will hold the order and send it all together unless you specifically request otherwise. If the delay is more than a week, we may despatch your items separately although you will only ever pay one delivery charge. At all times, we will endeavour to keep you informed of the progress of your order. To allow us to do this efficiently, please take a moment to create an account when you make your purchase. Find more answers in Product availability

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What happens if something on my order is out of stock?